Customer Testimonials at Wilkins RVs

Happy Customers

We were directed to wilkins RV in Bath, NY by Bruce Rifeuberg of the Better Business Bureau. We have lad the best experience working with Joe, Scott, Bobby and Drew, their attention to detail, knowledge and professionalism has been very refreshing. We will recommend Wilkins RV from this experience forward. Thank you Wilkins RV. Thankyou for our 2014 Flagstaff Travel Trailer.

Sodus, NY - Carolyn from Sodus, NY

Great motorhome!!

Our main reason for going with Wilkins was James Townley. His patience & diligence were wonderful and his professionalism was tops. Very impressed with Wilkins Dealership, clean, well stocked and very helpful. Adam was very knowledgeable and helpful with explaining our coach and how it works. Overall buying experience has been very positive. Newmar is an incredible product. Thank you for our 2014 Canyon Star motorhome!

Hendersonville, NC - Gary from Hendersonville, NC

Knowledgeable Stafff

If you’re looking for someone who is knowledgeable with RVs, One who will answer any questions or concerns you may have and who will try his best to solve any problems you might have even after purchasing your rv do yourself a favor and ask for Ethan Middaugh. He was the greatest sales rep my husband and I had. We tested him on questions and he was spot on. Wilkins RV is a great place to go to for all your wants and needs. - Doris from Hulberton, NY

Service Team was so helpful

We had a positive experience when we brought our motorhome in for a service check. The friendly staff worked to get the coach in quickly to check the propane tank, knowing we were nervous about any possible safety issues. We know how busy service centers are so we valued their consideration. Ann at the front desk was thoughtful and helpful. The friendly service team quickly identified the problem and were happy to report that only a simple correction was needed and it wouldn't cost us anything. That's refreshing these days when RV customers face huge repair bills and sometimes even wonder if they're accurate. Even though it's a bit of a drive to get to, we will definitely use Wilkins of Bath for future service needs. And even though one service member was a Dolphins fan and we're Bills fans, we found common ground in our love of the game! - Monica from Fairport, NY

GREAT Customer Service

Sold me a nice camper.Went out of the way to correct a few things on a used camper,living up to their word to cover it. Service warranty? I bought it as I have a 2018,and travel much.Not cheap but then neither are parts and labor.Hans was the most accommodating salesman I worked with ever,techs are polite and knowledgeable.Of all the rv dealers I have been to,Wilkins rates a ten.
- Keith from NH

Very Professional And Friendly

From the purchase, to warranty work, these guys are a class act! Very professional and friendly, and they return your calls!!! Great insurance rates as well. I highly recommend Wilkins RV! - Jim from Friendship, NY

Wonderful Buying Experience

We have had the most wonderful buying experience with Wilkins RV. We met Emily at the Clay lot and she walked us through several RVs. She was friendly and patient with all our questions. We ended up staying past the closing time for the day as we made our decision to purchase the RV and everyone on staff was incredibly patient and understanding. Melissa and Carson have been working with us on the particulars and financing. They have both been patient and friendly answering all of our questions. We brought our trade-in to and did the financing paperwork at the Fulton lot. All of the staff was amazing and incredibly helpful. The service team had excellent information and were very receptive to everything we asked. Obviously, we ask a lot of questions and want to make sure we fully understand everything - the entire Wilkins family has been an absolute pleasure to work with. Your team is a model of professionalism and friendly customer service. We will gladly recommend Wilkins RV to anyone interested in purchasing an RV. Thank you to everyone for making a complex and sort of daunting process easy to understand and for making us feel comfortable with every step of the purchasing process. - Jennifer from Evans Mills, NY

Helpful Staff

EVERYONE I DEALT WITH WAS VERY HELPFUL! - Denise from Arkport, NY

Great Customer Service!

Much more information/knowledge of product, follow up great with questions than other dealer. Product and service.
- William from Mount Morris, NY

Great Staff!

We have always enjoyed working with Gary. Mark worked hard to get us the rate we wanted on financing. It is a pleasure to do business with Wilkins! - Paul from Burdett, NY