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Customer Testimonials

Customer Testimonials at Wilkins RVs

Knowledgeable staff!

Everyone at Wilkins RV was very courteous and knowledgeable. they were very thorough in explaining everything. Overall we had a very good first buying experience!
- Tina from Covington, PA

best buying experience!!

I had one of my best buying experience of any large item I've bought. From the first contact to delivery has been superb. Rick Mess displayed genuine care and concern through the entire process. I'd recommend Wilkins RV to anyone looking for an RV. I will also be a return customer. - Tim

Great service

I stopped by your Rochester store for a part for my camper. I thought the service I received was exelent. I said if I was ever to upgrade campers I would check with you first.
- Jeff from Veterans Administration, NY

Wilkins RV Bath - THANK YOU

Bret Johnson was great to work with. The demo was very informative and helpful. I enjoyed the experience at Wilkins. Thank you for our 2008 Georgetown Class A motorhome
Tom Lane from Big Flats
- Tom

Great RV Service

Just want to share our experience coming back from our annual trip to the adirondack mts, as we were leaving our favorite camping spot we had a close encounter with a tree limb. It ripped a hole in the side of our flagstaff travel trailer and tore the awning practically off. As we were driving home we called Nancy at the churchville ny store & she couldn't have been more helpful. Took our information on what happen & and this is what floored us the most she offered to wait @ the store till we got there to take pictures and assess the damage so we could head home to hamburg ny. The service we recevied from start to the completion of the repair was made so smooth because of Nancy. So kudos to Wilkins rv, churchville for having such a helpful employee on staff. And again Nancy thanks for all your help!
- Al from Hamburg, NY

THANKS CHURCHVILLE!!

To whom is may concern, I stopped into your churchville showroom the other day and I just want to thank Chris Carpino for being friendly, helpful and patient with my four little kids bouncing around his office. Sincerely David Barrett - David from Kendall, NY

Wilkins RV Bath - Great Staff!

Everyone was pleasant to deal with at the Bath location. We got a great camper, which we love. Helene was great I tell everyone to check out Wilkins if they are considering purchasing an RV.
- CARRIE from Lewisburg, PA

professional, pleasant, and very helpful

Thank you Wilkins RV people for your help with the purchase of our MPG - Ronda immediately responded to our initial email asking about Rpod campers and told us about MPG, without her we probably wouldn't know about Hartland - Joe was very pleasant, informative and helpful when we visited, he had the answers, was easy to talk to and straight forward with business - Mark was most efficient with the documents, he informed us of other services and never pushed when we declined - Steve was friendly, skilled and eager to discuss technical issues that are important to us - Rick got us through parts quickly and showed us some good solutions to venting modifications

All of you were professional, pleasant and very helpful - We had a first rate RV purchasing experience - Many Thanks

HERB & JULLEE
- Herb from Penfield, NY

Everyone was so helpful

We want to thank you for making our recent purchase a pleasant experience. From the time we first met your sales staff at the RV show in Hershey, PA to the moment we left your facility with our fifth wheel trailer, we felt that you cared about your customers.
Mike Yanni was very helpful form the initial contact in Hershey where he answered our questions –or looked for answers. He kept us informed of the process to delivery.
Visiting your facility in Bath we were very pleased with the competent staff and their helpful attitudes.
We look forward to enjoying our RV and feel confident that if we have questions we can get answers from your staff.
- David

We received the ROYAL treatment

To The President of Wilkins RV,
We picked up our “used” travel trailer this past weekend and got the “Royal” treatment as if we had purchased a “new” trailer. The technician, Larry did a thorough walk thru of the unit with us. We learned a lot of things we did not know. When we found out we had a nail in our truck tire, it was repaired for us with no questions asked.
The gift certificate was another surprise. Thanks again for that!
Our salesman “Rick Mess” was the best! He even went to the trouble of picking up John’s hat left in a local restaurant.
All the personnel we met with were very professional.
Thanks again and next time we’re shopping for another trailer we’ll be back.
- John